Term & Condition

Responsibilities

The lessee declares to hand over the selected vehicle in good condition. The renter understands and also acknowledges that the vehicle will be returned to the ABC Car Rental company in the same condition once the rental period ends (including all accessories)

ABC Car Rental reserves the right to take back the vehicle at any time – if the renter violates any of the company’s terms and conditions.

ABC Car Rental LLC is not responsible for any loss of luggage

ABC Car Rental LLC reserves the right to make amendments to its terms and conditions without prior notice to any party.

Geographical boundaries

Vehicles rented from Turbo Plus Rent A Car may be driven only within the geographical borders of the United Arab Emirates

Mileage limits

Daily / weekly rentals

The daily allowable distance is 200 kilometers. After that, anything is charged for (1-25 dirhams / km) depending on the type of car

Fuel Policy

The vehicle must be returned after the end of the rental period with the same level of fuel it was rented on. Fuel charges will apply if the fuel level is lower

Damages

It is the renter’s duty to ensure that the tires are properly inflated at all times

It is the duty of the renter to ensure that the vehicle and its equipment are not damaged or tampered with

It is the duty of the renter to ensure that the vehicle is kept clean, both inside and outside

The lessee is responsible for all repair costs that are incurred during the rental period

The lessee is not allowed to use a repair service from a third party – and if the tenant tries to repair the vehicle in the agency or garage, the lessee will have a fine estimated by Turbo Plus for car rental

In the event of any damage or accident – the lessee must contact the police (999) and Turbo Plus Rent a Car Company (+971566668793)

The tenant must obtain a police report of any damage that occurs during the rental period

Rental period and return policy

The rental fee is on a 24-hour basis

In the event that the car is returned after the agreed delivery time from the return date – it is considered a full day parcel

Check-in is not done on Fridays and public holidays

For the pick-up service on the return date (in Dubai), the lessee must inform ABC Car Rental LLC at least 4 hours before the pick-up time

As for the pick-up service on the return date (in all other Emirates), the lessee must inform ABC Car Rental LLC at least 24 hours before the time of collection

Payments and other fees

Security deposit

Turbo Plus will maintain the rental car. A security amount determined according to the type of car before the lessee receives the car

Insurance amounts may vary depending on the car category selected for rent

The amount will be kept for a period of 25 days after the check-in date to meet fines or Salik charges committed by the tenant.

Salik

AED 5 is charged per Salik crossing

Salik toll rates are subject to change without notice

A 5% tax will be applied to the ABC Car Rental LLC service fee

Fines

The lessee bears all fines committed during the rental period

Fines less than 200 dirhams will incur a service fee of at least 20 dirhams

A 5% value-added tax applies to the service fee

Service / maintenance

All rental fees include periodic service fees

The lessee must notify ABC Car Rental LLC at least two days prior to the next maintenance

In the event of a vehicle breakdown, ABC Car Rental LLC will provide a replacement vehicle as soon as possible

The renter is responsible for vehicles that were not maintained at the designated times and were damaged The lessee will bear all the costs of the repair and the rental period will be extended to cover the time taken to repair the damage

The renter does not allow any third party to repair the rental car without written approval from ABC Car Rental LLC. The renter is responsible for repairing any and all tire punctures

The inspection team checks for tire damage due to punctures and a fee is charged from the tenant The lessee must inform ABC Car Rental LLC of any damage or mechanical failure. The lessee will be responsible for any damage that occurs due to late reporting.

The renter bears the full cost of the repair if the vehicle is damaged due to operating with a flat tire Problems related to maintenance or breakdowns can be dealt with by calling +971566668793

Insurance

Any car rented from Turbo Plus Rent a Car is only insured for driving on paved roads within the UAE

In the event of any damage to the vehicle, a police report must be obtained from the renter, otherwise the renter will be responsible for all costs of repairing the damage.

Damages to the windshield, tires, wheels, tools and wheel cover are not included in the insurance

Legal issues

Confiscating the vehicle

The lessee will be responsible for paying the reservation fee to ABC Car Rental LLC in addition to losing the rental fees in case the car is seized by the parking lot

The lessee will be responsible for any damage caused to the vehicle The tenant will be responsible for the loss of any keys

Minimum lost key is AED 2,000 (Fees for lost keys may vary depending on the rental vehicle category)

Any parking fines incurred by the tenant will be imposed on the tenant in addition to an administration fee

Upon cancelling the car reservation, a cancellation fee of 1000 AED will be applied .